Our Story
Small business quality consulting is our specialty — because small business is where we came from. Over 30 years of hands-on experience as Quality Managers and Operations Managers, solving the real challenges of running a small business.
About Key Management Consulting
Our background is working for small businesses under 100 employees. We understand all the daily interruptions, multiple responsibilities, and everything that goes along with running a small business — because we've lived it firsthand.
That is why we focus only on small businesses. We have direct experience as Quality Managers and Operations Managers, dealing with the daily requirements of those jobs. We have worked with start-up companies and taken businesses all the way from their first day through the full certification process.
That background and first-hand experience is what sets us apart — and it's what will help you achieve your quality and business goals without the typical consulting runaround.
Billy Matthews, our principal consultant, brings over 30 years of small business quality and operations management experience. He has held the positions that require daily management of small businesses, from Operations to Quality, and brings that perspective to every client engagement.
"Work Smarter, Not Harder."
— Our philosophy at Key Management ConsultingOur systems are simple but effective. We start basic and build complexity to match your requirements. As a small company, we respond quickly and efficiently to your needs.
Based in San Antonio, TX. We perform consulting, training, and management services for all of North America as well as international locations.
Our methods have been proven through years of experience. We stand behind our work — your certification success is our commitment.
By the Numbers
Why Choose Us
We're not a large consulting firm that will hand your account off to a junior associate. You get Billy Matthews — directly — with 30+ years of real-world experience.
We've held the same roles our clients hold. We know what your day looks like, what your customers expect, and what it takes to build systems that actually work in small business environments.
As a small consulting firm ourselves, we can respond quickly when you need us. No bureaucracy, no waiting weeks for a response — just fast, effective support when it matters most.
Our methods have been proven over decades and across many industries. We offer guaranteed registration support — because we know what it takes to get certified and stay certified.
We structure our fees to be accessible for small businesses. Flexible program options mean you only pay for what you need — whether that's a full implementation or fractional ongoing support.
This isn't just a job — we genuinely believe that great quality management makes businesses stronger, employees more effective, and customers happier. That passion shows in our work.
We work hand-in-hand with your team. We train your people, build your internal capability, and set you up to succeed long after our engagement ends. We are your partners.
Our Approach
Every engagement starts with understanding your business — your products, your customers, your challenges, and your goals. We don't apply cookie-cutter solutions. We design everything around your specific situation.
QMS documentation and processes should be as simple as possible while still meeting all requirements. Overly complex systems don't get followed. We build lean, practical systems that your team will actually use.
A quality system is only as strong as the people who run it. We invest in training your employees — not just handing over documents — so your team understands the "why" behind every process.
Questions don't stop when our on-site visit ends. We're available by phone and email throughout the engagement to answer questions, provide guidance, and support your team between scheduled sessions.
Contact us today for a free consultation. No sales pressure — just an honest conversation about what your business needs.
Contact Billy Matthews